The international air traffic is obviously a small revolution! Because millions of suitcases and travel bags still “get lost” in the 21st century worldwide, the airline association wants to use radio frequency chips in the future. This would allow the luggage to be located at any time.
If a piece of luggage disappears from A to B, then this is one thing – very difficult! According to statistics from the international airline association IATA, more than 20 million pieces of luggage are taking the wrong course every year. Although most of them will sooner or later find their way back to their owners, this is associated with high costs and above all the annoyance of the customers. A radio frequency chip could provide a remedy here: From 2020, abandoned cases should be equipped with a so-called RFID chip. The high-tech devices would therefore be integrated into the known banderoles with barcodes.
Airlines could even allow their customers to track the location of their luggage on a smartphone app. Andrew Price, baggage department head at IATA, believes that “the chips could reduce the number of misdirected pieces of luggage by a quarter.”
Austrian Airlines are waiting
for the time being That this costs the airlines, is obvious. “We are constantly working on optimizing customer service and operational processes in the company. The use of new technologies plays an important role in this, “says Austrian Airlines. “The luggage service can support the use of RFID chips in our view, but it is not the only possible technology in this area.”